Privacy Policy

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as "We", "Us" or "Our") refers to Marqlen.
• Cookies are small files placed on Your device containing details of Your browsing history on that website.
• Country refers to: Delhi, India.
• Device means any device that can access the Service such as a computer, cell phone or digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes data on behalf of the Company.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
• Website refers to Marqlen, accessible from https://marqlen.com/.
• You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may ask You to provide personally identifiable information including: email address, first name and last name, and phone number.

Usage Data

Usage Data is collected automatically when using the Service and may include Your device's IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, and unique device identifiers. When You access the Service via a mobile device, We may also collect your mobile device's unique ID, IP address, mobile operating system, and mobile browser type.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies including beacons, tags, and scripts. Cookies can be "Persistent" or "Session" Cookies. We use both for the following purposes:

• Necessary / Essential Cookies — Session Cookies essential to provide You with services and to authenticate users.
• Cookies Policy / Notice Acceptance Cookies — Persistent Cookies that identify if users have accepted the use of cookies on the Website.
• Functionality Cookies — Persistent Cookies that allow Us to remember choices You make such as login details or language preference.

Where required by law, we use non-essential cookies only with Your consent. You can withdraw or change Your consent at any time through Your browser settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor its usage.
• To manage Your Account and Your registration as a user of the Service.
• For the performance of a contract — the development, compliance and undertaking of any purchase or service contract with Us.
• To contact You by email, telephone, SMS, or other electronic communication regarding updates or informative communications.
• To provide You with news, special offers, and general information about other goods and services We offer.
• To manage Your requests to Us.
• For business transfers — to evaluate or conduct a merger, divestiture, restructuring, or other sale or transfer of Our assets.
• For other purposes such as data analysis, identifying usage trends, and evaluating and improving Our Service.

We may share Your Personal Data with Service Providers, in business transfers, with Affiliates, with business partners, or with Your consent. We do not sell Your personal data.

Retention of Your Personal Data

We retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Retention periods include:

• Account Information — retained for the duration of your account relationship plus up to 24 months after account closure.
• Support tickets and correspondence — up to 24 months from ticket closure.
• Chat transcripts — up to 24 months for quality assurance purposes.
• Website analytics data (cookies, IP addresses, device identifiers) — up to 24 months from date of collection.
• Server logs — up to 24 months for security monitoring.

We may retain Personal Data beyond these periods where required by law, to defend legal claims, or due to technical limitations in backup systems. When retention periods expire, data is securely deleted, anonymized, or removed from backup systems.

You may request information about how long We will retain Your Personal Data by contacting Us.

Transfer of Your Personal Data

Your information may be transferred to and maintained on computers located outside of Your state, province, country or other governmental jurisdiction where data protection laws may differ. The Company will take all steps reasonably necessary to ensure Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may contact Us to request access to, correct, or delete any Personal Data You have provided to Us. Please note that We may need to retain certain information when We have a legal obligation to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of the Company; prevent or investigate possible wrongdoing; protect the personal safety of Users; or protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us. While We strive to use commercially reasonable means to protect Your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure and We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us immediately and We will take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By phone: 8826079514